Checking the Nozzles and Cleaning the Print Head Using a Computer Utility

You can check the print head nozzles and clean the print head using a utility on your Windows or Mac computer.

Make sure there are no errors on the LCD screen.
Load a few sheets of plain paper in the product.
Do one of the following:
- Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
- Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
Select Nozzle Check or Print Head Nozzle Check. You see a window like this:
Click Print.
Check the printed pattern to see if there are gaps in the lines.
Print head is clean

Print head needs cleaning

Print head needs Power Cleaning
Do one of the following:
- If there are no gaps, click Finish.
- If there are gaps or the pattern is faint, clean the print head.
- If almost the entire pattern is missing, click Finish and perform a Power Cleaning.

If you still see gaps in the nozzle check pattern after running the nozzle check and Cleaning three times or a Power Cleaning once, turn the product off and wait for at least 12 hours. Then run the nozzle check again and repeat the Cleaning if necessary. If print quality does not improve, run a Power Ink Flushing. If print quality still does not improve, contact Epson support.