If spots or lines appear in all your scanned images,
follow these steps to clean inside the scanner:
Note: The
illustrations show the ES-500W, but the instructions are the same
for the ES-400.
Turn off the
scanner.
Unplug the
AC adapter.
Disconnect
any connected cables.
Pull down on
the cover open lever and open the scanner cover.
Wipe off any
stains on the plastic roller and glass scanning surfaces using a
genuine Epson cleaning kit or a soft, moist cloth.
Note: If the glass
surfaces are stained with grease or another hard-to-remove
material, use a genuine Epson cleaning kit to remove stains. Use a
small amount of cleaner on the cleaning cloth to remove the stains.
Wipe off all remaining liquid.
Caution:
Do not spray glass cleaner directly on the
scanning surfaces. Be careful not to place too much force on the
glass.