Cleaning the Print Head Using the Product Buttons

You can clean the print head using the buttons on your product.
  1. Make sure that no product lights indicate errors, the CD/DVD tray is not inserted in the product, and the CD/DVD feed tray is closed.
  2. Hold down the  ink button for 3 seconds to start the cleaning cycle, which lasts around 1 minute.

    The  power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
    Never turn off the product during a cleaning cycle or you may damage it.
  3. Load a few sheets of plain paper in the product.
  4. Run a nozzle check to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related concepts
Print Head Nozzle Check
Related information
Replacing Ink Cartridges