Solve Problems : Problems and Solutions

Paper Feeding Problems While Printing
Paper Does Not Feed Correctly
Paper Ejects Wrinkled
Paper Jams in the Cassette
Paper Jams Inside the Artisan 810 Series
Paper Jams in the Auto Duplexer
Paper Jams in Other Parts of the Artisan 810 Series
Paper Does Not Feed Correctly
If paper doesn’t feed, remove it from the tray. Reload it against the right side, then adjust the edge guides. Make sure the paper is not above the edge guides inside the paper cassette.
Load only up to the recommended number of sheets. If you’re printing on both sides of the paper, try loading fewer sheets.
Paper Ejects Wrinkled
Paper Jams in the Cassette
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Paper Jams Inside the Artisan 810 Series
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Caution:
Be careful not to damage the cables inside the printer. Do not attempt to move the print head by hand.
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Paper Jams in the Auto Duplexer
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Paper Jams in Other Parts of the Artisan 810 Series
If paper is still jammed after checking for it in other parts of the printer, follow these steps.
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