Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure plain paper is loaded in the product.
  2. Press the  Home button, if necessary.
  3. Press the arrow buttons and then select Setup.
  4. Select Maintenance. You see this screen:


  5. Select Head Cleaning. You see this screen:


  6. Press the  Start button to clean the print head. You see a message on the LCD screen during the cleaning cycle.
    Caution:
    Never turn off the product during a cleaning cycle or you may damage it.
    When the cleaning cycle is finished, you see this screen:


  7. Select Nozzle Check, then press the  Start button to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related tasks
Removing and Installing Ink Cartridges