Paper Jams in the Automatic Document Feeder

If you have problems with paper jams in the automatic document feeder (ADF), try these solutions:

  1. Remove your originals from the ADF.
  2. Open the ADF cover.


  3. Remove any jammed paper.


    Caution:
    Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF.
  4. Leave the ADF cover open, then raise the scanner cover.


  5. Remove any jammed paper.


  6. Lower the scanner cover, close the ADF cover, and reload your originals.
    Caution:
    Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
  7. Follow the prompts on the LCD screen to clear any error messages.
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Main Tray
Paper Jam Problems in the Auto Duplexer