If you are having trouble capturing and pasting, or printing,
saving, or scanning, try the following solutions:
- If you start
a process using one of the pens, you must complete it using the
pen. If you start using the remote control or control pad, you must
complete the process using the remote control or control pad.
- If you are
having trouble pasting a captured image, make sure the image is not
protected.
- If a black
frame appears around a pasted image, it may be because the image
was shifted or resized.
- If you are
having trouble printing or scanning, make sure the printer is not
out of ink, jammed, or in any other error state.
- For USB
printing or scanning, make sure a USB cable is connected between
the projector's USB-A port and the
USB-B port on the control pad. Make
sure another USB cable is connected between the Printer port on the control pad and the printer
itself.
- For USB
printing or scanning, try connecting a different USB cable, and
make sure the cables are less than 16 ft (4.9 m) long.
- Connect only
one printer or multifunction device at a time, and make sure the
device is supported by the projector.
- Check the
Whiteboard Settings on the Extended
menu.