Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table.
Internet support service in Latin America
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Service
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Access
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World Wide Web
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From the Internet, you can reach Epson Support at www.latin.epson.com. At this site, you can download drivers and other files, access troubleshooting information, and receive technical advice through e-mail.
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Telephone support service in Latin America
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Country
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Telephone number
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Argentina
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(54-11) 4346-0300
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Brazil
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(55-11) 4196-6350
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Chile
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(56-2) 230-9500
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Colombia
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(57-1) 523-5000
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Costa Rica
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(506) 210-9555
(1-800) 377-6627
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Mexico
Mexico City
Other cities
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(52-55) 1323-2052
01-800-087-1080
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Peru
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(51-1) 224-2336
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Venezuela
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(58-212) 240-1111
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Note: If your country does not appear on the list, contact the nearest Epson sales office.
Toll or long distance charges may apply. Before you call, please have the following information ready:
- Product name (Epson Stylus CX4100 Series or Epson Stylus CX4700 Series)
- Product serial number (located on the back of the printer)
- Proof of purchase (such as a store receipt) and date of purchase
- Computer configuration and operating system version
- Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call your nearest Epson sales office.