Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table.
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Service
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Access
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World Wide Web
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From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
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Automated Telephone Services
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A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 82715. Use this code to quickly select the Epson Stylus CX7800 in SoundAdvice.
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To speak to a technical support representative, dial:
- U.S.: (562) 276-4382, 6 am to 6 pm, Pacific Time, Monday through Friday
- Canada: (905) 709-3839, 6 am to 6 pm, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
- Product name (Epson Stylus CX7800)
- Product serial number (located on the back)
- Proof of purchase (such as a store receipt) and date of purchase
- Computer configuration
- Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral.
Other Software Technical Support
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Software
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Telephone/Fax
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Online and E-mail
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ArcSoft PhotoImpression
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(510) 440-9901
8:30 am-5:30 pm, Pacific Time, Monday-Friday
Fax: (510) 440-1270
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www.arcsoft.com
support@arcsoft.com
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