Online Reference Guide

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Maintenance and Troubleshooting

Contacting Customer Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below. If you wish to speak directly to a technical support representative, see your printed documentation for contact information.

Note:

For help using non-EPSON software on your system, see the documentation for that software for technical support information.

World Wide Web

From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

Automated Telephone Services

A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911.

EPSON Accessories

You can purchase EPSON supplies and accessories from The EPSON^TM Store at (800) 873-7766 or visit http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

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