Visit Epson’s support website for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Before you call Epson for support, please have the following information ready:
Product name (Epson GT-20000)
Product serial number (located on the back of the GT-20000)
Proof of purchase (such as a store receipt) and date of purchase
Description of the problem
U.S.: (562) 276‐4382, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.