Product Light Status

You can often diagnose problems with your product by checking its lights.



Lights
1 WiFi
2  power
3  ink
4  paper
Light status Condition/solution
The  power light is on The product is turned on.
The  power light is flashing The product is busy. Wait for the  power light to stop flashing before turning off the product.

If you just filled the ink, the  power light will flash for approximately 20 minutes. Do not cancel this process.

The  power light is flashing

The WiFi light is flashing orange

A wireless connection error has occurred. Press the Wi-Fi button to try connecting again.
The  power light is flashing

The  paper light is flashing

Paper is jammed in the product. Remove the jammed paper, and press the  B&W copy button or the  color copy button to clear the error.
The  power light is flashing

The  paper light is on

No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the  B&W copy button or the  color copy button to clear the error.
The  power light is on or flashing

The  ink light is flashing

Ink level may be low. It is nearly time to reset the ink levels by refilling the ink. You can continue printing, but you should prepare new ink bottles. To confirm the actual ink remaining, visually check the ink levels in the product's ink tanks.
The  power light is on or flashing

The  ink light is on

Ink level may have reached the lower line of the ink tank and it is time to reset the ink levels. To reset the ink levels, refill the ink.
Caution:
Continued use of the product when the ink level is below the lower line on the ink tank could damage the product.
The  power light is on or flashing

The  ink light is flashing

The  paper light is flashing

The ink pads are near the end of their service life. Contact Epson for support. (To continue printing, press the  B&W copy button or the  color copy button.)
The  ink light is on

The  paper light is on

The WiFi light is on

An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error message continues, contact Epson for support.
The  power light is flashing

The  ink light is flashing

The  paper light is flashing

The WiFi light is flashing

A fatal error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If the error persists, contact Epson for support.
Related tasks
Refilling the Ink Tanks
Related references
Paper Jam Problems
Where to Get Help
Related information
Loading Paper