You can
uninstall and then re-install your product software to solve
certain problems.
Turn off
the product.
Disconnect any interface cables.
Click
or
Start, and select All Programs or Programs.
Select
EPSON, select your product, then
click EPSON Printer Software
Uninstall.
Note: If you see a
User Account Control window, click
Yes or Continue.
In the
next window, select your product and click OK. Then follow any on-screen
instructions.
Open the
Windows Control Panel
utility.
Do one
of the following to uninstall EPSON Event Manager, then follow any
on-screen instructions:
Windows 7 or Windows Vista: Select Programs and Features. (In Classic view, select
Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
Windows XP: Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.
Do one
of the following to uninstall EPSON Scan, then follow any on-screen
instructions:
Windows 7 or Windows Vista: Select Epson Scan and click Uninstall/Change.
Windows XP: Select Epson
Scan and click Change/Remove.
Restart
your computer, then see the Start Here sheet to re-install
your software.
Note: If you find
that re-installing your product software does not solve a problem,
contact Epson.