Paper Jam Problems in the Auto Duplexer

If paper has jammed in the auto duplexer, try these solutions:

1. Cancel the print job from your computer, if necessary.
2. Turn the printer around.
3. Squeeze the buttons to release the auto duplexer and remove it from your product.
   
   
   
4. Remove any jammed paper from the rear of the product.
   
   
   
   Note: Avoid touching the paper feed rollers.
5. Remove any jammed paper from the duplexer.
   
   
   
6. Open the cover on the duplexer and remove any additional jammed paper.
   
   
   
   
   
   
7. Reattach the duplexer.
   
   
   
8. Press the  Start button to resume printing. If you still see a paper jam message, check the other paper jam solutions.