Paper Jam Problems in the Paper Cassette

If paper has jammed in the paper cassette, try these solutions:

1. Close the output tray.
   
   
   
2. Pull out the paper cassette.
   
   
   
3. Remove any jammed paper inside the cassette.
   
   
   
4. Remove any paper jammed inside the paper cassette slot.
   
   
   
5. Replace the paper cassette.
   
   
   
6. Press the  Start button to resume printing. If you still see a paper jam message, continue with these steps.
7. Turn off the product and unplug it from the electrical outlet.
8. Close the output tray.
9. Pull out the paper cassette.
10. Carefully turn the product over onto the side and remove any jammed paper beneath.
    
    
    
11. Place the product back on its base, then replace the paper cassette.
12. Plug the product back into the electrical outlet, then turn it on.