Home
Uninstalling Your Scanning Software

Uninstalling EPSON Scan
Uninstalling the EPSON Creativity Suite

You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system.

Uninstalling EPSON Scan

Follow the instructions in the section for your operating system to uninstall EPSON Scan.

Uninstalling EPSON Scan for Windows

Note:
  • The illustrations in this section show Windows XP screens. They may be different from the screens for your operating system.

  • To uninstall programs in Windows XP or 2000, you need to log on as a user with a Computer Administrator account (Windows XP) or as a user who belongs to the Administrators group (Windows 2000).

Turn off the scanner using its power switch.

Disconnect the scanner’s USB cable from your computer.

Open the Windows Control Panel and double-click the Add or Remove Programs icon (Windows XP) or the Add/Remove Programs icon (Windows Me, 98, or 2000).

Click EPSON Scan in the list of currently installed programs and click Change/Remove (Windows XP or 2000) or Add/Remove (Windows Me or 98).

When the confirmation window appears, click Yes.

Follow the on-screen instructions to uninstall EPSON Scan.

    In some cases, a message may appear to prompt you to restart the computer. If so, make sure Yes, I want to restart my computer now is selected and click Finish.

Uninstalling EPSON Scan for Mac OS X

Insert the scanner software CD-ROM in your CD-ROM or DVD drive.

Double-click the EPSON CD-ROM icon on your desktop.

Open the EPSON Scan folder.

Double-click the EPSON Scan Installer icon.


Note:

If the Authorization window opens, click the key icon, enter the administrator's name and password, click OK, and click Continue.

When you see the license agreement, click Accept. The Installer window appears.

Select Uninstall from the pull-down menu at the top and click the Uninstall button.

Top
Uninstalling the EPSON Creativity Suite

Follow the instructions in the section for your operating system to uninstall the EPSON Creativity Suite.

Uninstalling the EPSON Creativity Suite for Windows

Note:
  • The illustrations in this section show Windows XP screens. They may be different from the screens for your operating system.

  • To uninstall programs in Windows XP or 2000, you need to log on as a user with a Computer Administrator account (Windows XP) or as a user who belongs to the Administrators group (Windows 2000).

Open the Windows Control Panel and double-click the Add or Remove Programs icon (Windows XP) or the Add/Remove Programs icon (Windows Me, 98, or 2000).

Click EPSON Attach to Email in the list of currently installed programs and click Change/Remove (Windows XP or 2000) or Add/Remove (Windows Me or 98).

When the confirmation window appears, click Yes.

Follow the on-screen instructions to uninstall EPSON Attach to Email.

Repeat steps 2 through 4 for each of the following programs in the EPSON Creativity Suite:

  • EPSON Copy Utility 3

  • EPSON Event Manager

  • EPSON File Manager

  • EPSON Scan Assistant

In some cases, a message may appear to prompt you to restart the computer. If so, make sure Yes, I want to restart my computer now is selected and click Finish.

Uninstalling the EPSON Creativity Suite for Mac OS X

Note:

Log onto a Computer Administrator account to uninstall software. You cannot uninstall programs if you log onto a Limited account.

Insert the scanner software CD-ROM in your CD-ROM or DVD drive.

Double-click the EPSON CD-ROM icon on your desktop.

Double-click the EPSON Creativity Suite folder, then open the folder for the program you want to uninstall. (If there are additional folders for specific language versions, open the folder for the language you installed.)

If you see an Uninstaller icon, double-click it. Then enter your password or pass-phrase as necessary and follow the on-screen instructions. When you are finished, go to step 9.

    If you see only an Installer icon, double-click it. Then enter your password or pass-phrase as necessary and go to step 5.

If you see a license agreement screen, click Accept.

In the Installer window, select Uninstall from the pull-down menu in the upper left corner.

Click the Uninstall button.

When uninstallation is finished, click OK, then click Quit.

Repeat steps 2 through 8 for each program you want to uninstall in the EPSON Creativity Suite folder.

If you need to uninstall the Attach to Email program, double-click the Applications folder on your Macintosh hard drive.

Open the EPSON folder, then open the Creativity Suite folder.

Select the Attach to Email folder icon and drag it to the Trash icon.

Top