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Troubleshooting

Contacting Customer Support

EPSON provides technical support and information on the installation, configuration, and operation of professional graphics arts products through the EPSON Preferred ^SM Protection Plan. Dial (888) 377-6611, 6 A.M. to 8 P.M., Pacific Time, Monday through Friday, and 7 A.M. to 4 P.M., Pacific Time, Saturday.

Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You'll also need your printer serial number and proof of purchase

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