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Troubleshooting

Roll Paper does not Eject Properly

When catching paper in front of the printer
When catching paper under the printer

Roll paper is wound tightly and may feed with a curl. If so, extend the three paper guides out from the lower printer.

Caution:

The paper guides only need to be used when the paper feeds with a curl. At other times, keep the paper guides pushed in, otherwise your printouts may be damaged.

When catching paper in front of the printer

Extend the paper guides so that they rest in front of the paper basket.

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When catching paper under the printer

Extend the paper guides so that they rest in back of the paper basket.

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