Home
Problems Specific to Your Network Environment

Windows 2000
Macintosh environment

Windows 2000
A dial-up connection dialog box appears when printing with TCP/IP via EpsonNet Print.

Cause

What to do

You have selected a phone line or modem (for Internet Explorer 4.0x) for the Internet connection.

Printing ends normally after you cancel this dialog box, but the message appears every time you print. Connect to the Internet using a local area network or start a dial-up network manually.

A communication error message appears when you start printing or when you open the printer’s properties.

Cause

What to do

When you print with NetBEUI or IPP, Epson Status Monitor cannot be used.

Open the printer’s properties and then click the Optional Settings tab. Select the Update the Printer Option Information manually radio button. Open the printer’s properties, click the Optional Settings tab, and then click the Notice Settings button. Clear the Monitor the Printing Status checkbox.

Top
Macintosh environment
The Bonjour/Rendezvous printer setting is overwritten by the AppleTalk printer setting.

Cause

What to do

The same printer is set up with AppleTalk after the printer is set up with Bonjour/Rendezvous.

Change the AppleTalk printer name so that it does not conflict with the Bonjour/Rendezvous printer name.

Top