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Epson Technical Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance.
Epson support will be able to help you much more quickly if you give them the following information:
Product serial number
(The serial number label is usually on the back of the product.)
(The serial number label is usually on the back of the product.)
Product model
Product software version
(Click About, Version Info, or similar button in the product software.)
(Click About, Version Info, or similar button in the product software.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications you normally use with your product
Help for Users in North America
Epson provides the technical support services listed below.
Internet Support
Visit Epson’s support website at http://epson.com/support (US) or http://epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Dial: (562) 276-4382 (U.S.), or (905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Before you call Epson for support, please have the following information ready:
Product name
Product serial number
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Note:|
For help using any other software on your system, see the documentation for that software for technical support information.
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Purchase Supplies and Accessories
You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-Epson (800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).
Help for Users in Latin America
Epson provides the technical support services listed below.
Internet Support
Visit Epson’s support website at global.latin.epson.com/Soporte (Spanish) or global.latin.epson.com/Suporte (Portuguese) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Call one of the numbers below:
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Country
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Telephone number
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Argentina
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(54 11) 5167-0300
0800-288-37766 |
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Bolivia*
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800-100-116
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Brazil
State capitals and metropolitan regions Other regions |
4003-0376 0800-880-0094 |
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Chile
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(56 2) 2484-3400
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Colombia
Bogota |
018000-915235
(57 1) 523-5000 |
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Costa Rica
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800-377-6627
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Dominican Republic*
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1-888-760-0068
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Ecuador*
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1-800-000-044
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El Salvador*
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800-6570
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Guatemala*
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1-800-835-0358
|
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Honduras**
|
800-0122
Code: 8320 |
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Mexico
Mexico City |
01-800-087-1080
(52 55) 1323-2052 |
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Nicaragua*
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00-1-800-226-0368
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Panama*
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00-800-052-1376
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Paraguay
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009-800-521-0019
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Peru
Lima |
0800-10126
(51 1) 418-0210 |
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Uruguay
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00040-5210067
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Venezuela
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(58 212) 240-1111
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* Contact your local phone company to call this toll free number from a mobile phone.
** Dial the first 7 digits, wait for a message, then enter the code.
Other Software Technical Support
ArcSoft PhotoStudio
ABBYY FineReader
(408) 457-9777
support@abbyyusa.com