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Uninstalling Your Scanning Software
You may need to uninstall and then re-install your scanner software to solve certain problems or if you upgrade your operating system.
For Windows
Note:|
For Windows 8, Windows 7, and Windows Vista, you need an administrator account and password if you log on as a standard user.
For Windows XP, you must log on to a Computer Administrator account.
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Turn off the scanner.
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Disconnect the scanner’s USB cable from your computer.
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Do one of the following.
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Windows 8: Navigate to the Start screen, right-click, select All apps, and select Control Panel.
Windows (other versions): Click 
or Start and select Control Panel.
or Start and select Control Panel. |
Do one of the following.
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Windows 8, Windows 7, and Windows Vista: Select Uninstall a program from the Programs category.
Windows XP: Select Add or Remove Programs.
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Select the software you want to uninstall such as Epson Scan or another application from the list displayed.
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Do one of the following.
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Windows 8 and Windows 7: Click Uninstall or Uninstall/Change.
Windows Vista: Click Uninstall or Uninstall/Change, and then click Continue in the User Account Control window.
Windows XP: Click Remove or Change/Remove.
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When the confirmation window appears, click Next, Yes, or OK.
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Follow the on-screen instructions.
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In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish.
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To re-install your product software, see the Start Here sheet for instructions. |
For Mac OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Note:|
To uninstall applications you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a Limited account user.
If you find that re-installing your product software does not solve a problem, contact Epson.
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To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). |
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Follow the instructions on the screen to install the Uninstaller utility. |
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Quit all applications currently running on your Mac. |
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Double click the Uninstaller icon. |
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Select the checkbox for each software program you want to uninstall. |
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Click Uninstall. |
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Follow the on-screen instructions to uninstall the software. |
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To re-install your product software, see the Start Here sheet for instructions. |