EPSON

Uninstalling Your Scanning Software

You may need to uninstall and then re-install your scanner software to solve certain problems or if you upgrade your operating system.

For Windows

Note:
For Windows 8, Windows 7, and Windows Vista, you need an administrator account and password if you log on as a standard user.
For Windows XP, you must log on to a Computer Administrator account.
Turn off the scanner.
Disconnect the scanner’s USB cable from your computer.
Do one of the following.
Windows 8: Navigate to the Start screen, right-click, select All apps, and select Control Panel.
Windows (other versions): Click or Start and select Control Panel.
Do one of the following.
Windows 8, Windows 7, and Windows Vista: Select Uninstall a program from the Programs category.
Windows XP: Select Add or Remove Programs.
Select the software you want to uninstall such as Epson Scan or another application from the list displayed.
Do one of the following.
Windows 8 and Windows 7: Click Uninstall or Uninstall/Change.
Windows Vista: Click Uninstall or Uninstall/Change, and then click Continue in the User Account Control window.
Windows XP: Click Remove or Change/Remove.
When the confirmation window appears, click Next, Yes, or OK.
Follow the on-screen instructions.
In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish.
To re-install your product software, see the Start Here sheet for instructions.

For Mac OS X

In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Note:
To uninstall applications you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a Limited account user.
If you find that re-installing your product software does not solve a problem, contact Epson.
To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads).
Follow the instructions on the screen to install the Uninstaller utility.
Quit all applications currently running on your Mac.
Double click the Uninstaller icon.
Select the checkbox for each software program you want to uninstall.
Click Uninstall.
Follow the on-screen instructions to uninstall the software.
To re-install your product software, see the Start Here sheet for instructions.