Solve Problems : Problems and Solutions

Print Quality Problems (quality is correct on screen)
If your printout has a quality problem but the image looks fine on your computer screen, check the solutions in this section.
Printout Has White or Dark Lines Across It
Printout Is Blurry or Smeared
Printout Is Faint or Has Gaps
Printout Is Grainy
Incorrect Colors in Printout
If your printout also has a quality problem when you view it on screen, also check your software application for solutions.
Note:
Store and display your photos properly for maximum quality and longevity.
Printout Has White or Dark Lines Across It
Select a higher Print Quality and turn off High Speed mode in the Windows or Mac OS X printer software.
Make sure the paper Media Type setting matches the paper you loaded.
Align the print head.
Printout Is Blurry or Smeared
Align the print head.
Avoid handling printouts for a few hours to allow the ink to set. Let your prints dry separately for at least 12 hours before framing or placing in a protective sheet. If you need to stack them, place a sheet of plain paper between each print.
Turn off High Speed mode in the Windows or Mac OS X printer software.
Windows: Access the printer settings window. On the Main tab, click the Paper Config button and set the Platen Gap to Wide.
Mac OS X: Open the Print window, select Advanced Media Control from the pop-up menu, and set the Platen Gap to Wide.
If you are using double-sided paper and printing heavily saturated or dark images on the front side of the paper, you may notice that smudges or marks appear on the front when you print the second side. If one side of the paper will contain a lighter image or text, print that side first to eliminate marks or smudging.
Printout Is Faint or Has Gaps
Make sure the paper Media Type setting matches the paper you loaded.
Make sure your paper isn’t damaged, old, dirty, or loaded face-down. If it is, reload new paper with the printable side up; it is usually brighter or whiter than the other side. For best results, use genuine Epson paper.
Printout Is Grainy
Select a higher Print Quality and turn off High Speed mode in the Windows or Mac OS X printer software.
Select Max Quality (Windows) or SuperPhoto - 5760dpi (Mac OS X) as the Print Quality. Remember that this setting increases print time.
Align the print head.
Incorrect Colors in Printout
Make sure the Print Mode setting in your Mac OS X printer software is not set to Black/Grayscale.
Try turning off PhotoEnhance in the Windows printer software.
Try changing the Gamma setting in your Windows or Mac OS X printer software.