Setup and Software Installation Problems

Tip:
It’s a good idea to check Epson’s support website periodically for free updates to your Epson Stylus Photo RX580 printing software. Click the Driver Update button on the Maintenance tab in your Windows printer software or visit Epson’s support website. Download instructions are posted for your convenience.

The RX580 makes noise after ink cartridge installation.

•	The first time you install ink cartridges, the RX580 must charge its print head for about 2 minutes. Wait until charging finishes (when you see the message “Initialization is complete”) before you turn off the RX580, or it may charge improperly and use excess ink the next time you turn it on.

•	Turn off the RX580, then make sure the ink cartridges are inserted completely and the ink cartridge cover is closed completely. Also make sure no packing material remains in the RX580. Wait a moment, then turn the RX580 back on.

You’re having problems installing the software.

•	Make sure your RX580 is turned on and the cable is securely connected at both ends. Then carefully follow the installation instructions on the Start Here sheet. Also make sure your system meets the requirements listed in System Requirements.

•	Close your other programs, including any screen savers and virus protection software, and install the software again.

•	If you’re using Windows 2000 and you see an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.

•	If you’re using Windows, make sure your system was not upgraded from Windows 95. The USB Printer Device Driver may not install correctly.

•	If you are using a Macintosh and you do not see the name Stylus Photo RX580 in the Format for menu on the Page Setup screen, you may need to set up your RX580 in the Printer Setup Utility or Print Center. See the Start Here sheet for instructions.

•	Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it’s not working, contact your computer manufacturer.

•	If you’re printing over a network, see Setting Up Network Printing for instructions.