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Troubleshooting / Customer Support

Contacting Customer Support

Epson Support
Other Software Technical Support

If you need help with your Stylus Photo RX700 or EPSON Scan software, see Epson Support below. If you need help with ArcSoft PhotoImpression, see Other Software Technical Support.

Epson Support

Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:

Service

Access

World Wide Web

From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

Automated Telephone Services

A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdvice Express Code is 70635. Use this code to quickly select the Stylus Photo RX700 in SoundAdvice.

To speak to a technical support representative, dial: (562) 276-4382 (U.S.), or (905) 709-3839 (Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit http://www.epsonstore.com (U.S. sales only). In Canada, please call 800-463-7766 for reseller referral.


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Other Software Technical Support

Software

Telephone

Online and E-mail

ArcSoft PhotoImpression

(510) 440-9901
8:30 am to 5:30 pm, Pacific Time, Monday through Friday
Fax: (510) 440-1270

www.arcsoft.com/en/support
support@arcsoft.com

 


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