Solve Problems : Problem-solving Tools

Check the Lights on Your Product
The Epson Stylus C120 is busy. Wait for the  power light to stop flashing before turning off the printer.
Paper is out or two sheets of paper have fed at the same time. If paper is out, load more paper in the sheet feeder. If two sheets of paper have fed, press the  paper button to eject the paper.
One or more cartridges have low ink. Check the cartridge status to determine which cartridges are affected.
If you just replaced a cartridge and the light is still on, the cartridge is not compatible or is not installed correctly. Press and hold the  ink button for 3 seconds to move the cartridges to the replacement position. Replace any incompatible cartridges or remove and reinstall any incorrectly installed cartridges.
There is a problem with the Epson Stylus C120. Turn it off, wait a few moments, and turn it back on again. If the error is not resolved, contact Epson for help.