Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below.
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Service
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Access
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World Wide Web
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From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
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Automated Telephone Services
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A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70535. Use this code to quickly select the Epson Stylus C86 in SoundAdvice.
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To speak to a technical support representative, dial:
- U.S.: (562) 276-7525, 6 am to 8 pm, Pacific Time, Monday through Friday and 7 am to 4 pm, Saturday.
- Canada: (905) 709-2567, 6 am to 6 pm, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Please have the following information ready:
- Product name (Epson Stylus C86)
- Product serial number (located on the back of the printer)
- Proof of purchase (such as a store receipt) and date of purchase
- Computer configuration and operating system version
- Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.