Printer Problems

Only the green  power light is on, but nothing prints.

•	Make sure the interface cable is connected securely at both ends and meets the system requirements.

•	Run a printer check. If the test page prints, make sure your software is installed correctly.

The printer sounds as though it is printing, but nothing prints.

•	Make sure the print head nozzles are not clogged. For instructions, see Checking the Print Head Nozzles.

•	The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.

Your printer makes noise when you turn it on or after it has been sitting for awhile.

Your printer is performing routine maintenance.

You don’t see the printer icon in the lower right corner of your screen (taskbar) in Windows.

Try restarting your computer. If you still don’t see the icon, follow these steps:

1.	Click Start, point to Settings or Printers and Faxes, then select Printers.

2.	Right-click your printer and select Printing Preferences.

3.	Click the Maintenance tab.

4.	Click the Speed and Progress button, then click the Monitoring Preferences button.

5.	Click the Shortcut Icon box. Then click OK to close the open windows.

Printing is too slow.

Make sure your system meets the requirements listed in System Requirements. If you’re printing a high-resolution image, you need more than the minimum requirements listed. You may also need to:

•	Clear space on your hard drive or run a defragmentation utility.

•	Close programs that you’re not using.

•	Increase your system’s memory.

For the fastest printing, try these tips:

•	Choose black ink in your printer settings if your document doesn’t include color.

•	For Windows, choose Draft for Quality Type.

•	For Macintosh, set the Quality/Speed slider to Speed.

•	If your printer is connected to a USB hub, disconnect unused USB devices.

•	If you’re using the parallel port, enable ECP/DMA mode on your computer’s parallel port. See your computer’s documentation for instructions.