Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Load a few sheets of plain paper in the product.
  2. Press the  Menu button.
  3. Press the up or down arrow buttons to select Maintenance and press the OK button. You see this screen:

  4. Press the up or down arrow buttons to select Nozzle Check and press the  Start Color button. After the nozzle pattern prints, you see this screen:

  5. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

  6. Do one of the following:
    • If there are no gaps, press 1 to select Finish.
    • If there are gaps or the pattern is faint, press 2 to select Head Cleaning.
  7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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