Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Load a few sheets of plain paper in the product.
  2. Press the  Menu button.
  3. Press the up or down arrow buttons to select Maintenance and press the OK button. You see this screen:

  4. Press the up or down arrow buttons to select Head Cleaning and press the  Start Color button to begin the cleaning cycle.
    Never turn off the product during a cleaning cycle or you may damage it.
    The  power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished. You see this screen:

  5. Press 2 to run a nozzle check and confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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