Cannot Send or Receive Faxes

If you cannot send or receive faxes, try these solutions:

Note: Do not turn the product off while it is receiving a fax. Otherwise, the fax transmission will be lost.
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.

If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service.

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