Paper Jam Problems in a Cassette

If paper has jammed in one of the cassettes, try this solution:

  1. Close the output tray.
  2. Pull out both of the paper cassettes.


  3. Remove any jammed paper inside the cassettes.
  4. Remove any paper jammed inside the paper cassette slot.


  5. Carefully follow all paper loading instructions when you load new paper.
  6. Replace the paper cassettes.


  7. Press the  start button to resume printing.