Cleaning the Print Head Using the Product Buttons

You can clean the print head using the buttons on your product.
  1. Make sure no product lights are indicating errors.
  2. Load a few sheets of plain paper in the product.
  3. Hold down the  cancel button for 3 seconds until the  power light flashes. The cleaning cycle starts.


    The  power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
    Caution:
    Never turn off the product during a cleaning cycle or you may damage it.
  4. Run a nozzle check to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink cartridge may be old or damaged and needs to be replaced.
Related concepts
Print Head Nozzle Check
Related information
Replacing the Ink Cartridge