Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure plain paper is loaded in the product.
  2. Press the  Setup button.
  3. Press the arrow buttons to select Maintenance and press the OK button. You see this screen:


  4. Select Head Cleaning and press the OK button. You see this screen:


  5. Press the OK button.
  6. Select the cleaning cycle you want to run, then press either of the  Start buttons to clean the print head. You see a message on the LCD screen during the cleaning cycle.
    Caution:
    Never turn off the product during a cleaning cycle or you may damage it.
    When the cleaning cycle is finished, you see this screen:


  7. Select Nozzle Check and press the OK button.
  8. Press either of the  Start buttons to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Related information
Replacing Ink Cartridges and Maintenance Boxes