 |
| NOTE: |
Viewing the documents marked as PDF requires the free Adobe®Acrobat® Reader version 4.0. If you don't already have it installed, you will need to download and install it before using these documents. |
 |
| NOTE: |
Certain documents are considered confidential and proprietary to Epson America, Inc. Please do not provide or make the documents marked with a  available to others. |
 |
Computer Based Training |
epsoncbt.exe |
1.66 MB |
| Executable File |
Posted: 07/09/1999 |
|
| This file provides technical training in the operation and repair of EPSON products. |
|
|
 |
EPSON Customer Care Center Manual |
ecccman_.pdf |
253 KB |
| Confidential Portable Document Format |
Posted: 09/01/1999 |
|
| In addition to general after sale information, this manual contains specific procedures for obtaining Warranty Support, Spare Parts, Technical Support, Service Training, and Extended Service Agreements through the EPSON Customer Service Departments. |
|
|
 |
ESC/P2 Programmers Reference Manual |
escp2ref.pdf |
6.30 MB |
| Portable Document Format |
Posted: 04/27/1999 |
|
| This document contains ESC/P programming codes for EPSON printers. This document will aid in the creation of programs and drivers that take advantage of all the latest features of EPSON's printers. |
|
|
| |
Exchange Rate Schedule |
ers_____.pdf |
189 KB |
| Confidential Portable Document Format |
Posted: 08/30/1999 |
|
| This document details what components to remove from sub-assemblies prior to returning to EPSON for repair. It also gives sub-assembly pricing. |
|
|
| |
Labor Reimbursement Bulletin |
laborate.pdf |
76 KB |
| Confidential Portable Document Format |
Posted: 10/27/1999 |
|
| This is a list of warranty labor reimbursement amounts to be used on the warranty claim form. Refer to the Epson Customer Care Center Manual for more information. |
|
|
| |
POP List |
poplist_.pdf |
62 KB |
| Portable Document Format |
Posted: 09/01/1999 |
|
| This document contains a listing of the products for which a Proof-of-Purchase is not required for warranty repair. |
|
|
| |
Price Sheets - U.S. and Canada |
msrp____.pdf |
88 KB |
| Portable Document Format |
Posted: 05/04/1999 |
|
| This document lists Manufacturer Suggested Retail Pricing as well as Average Street Pricing for products and accessories sold in the U.S. and Canada. |
|
|
 |
Printer Adjustment Program |
ctest48.exe |
104 KB |
| Confidential Executable File |
Posted: 12/14/1999 |
|
| This adjustment program should be used after the Main Board has been changed and to properly adjust Bi-directional printing. |
|
|
| |
Product History List |
prodhist.pdf |
27.7 KB |
| Portable Document Format |
Posted: 11/23/1999 |
|
| This document is a comprehensive list of all EPSON product launch dates, discontinue dates, and warranty periods. |
|
|
|
Rebates and Promotions