Solutions When the Interactive Pens are Slow or Difficult to Use

If the pens are difficult to use or respond too slowly, try the following solutions:
  • For easier operation, hold the pen at an angle to the projection surface.
  • For the best performance, connect your computer to the projector using an HDMI or VGA cable. Using a USB cable to display your computer image (USB Display) may slow interactive pen function.
  • Dim the room lights and turn off any fluorescent lights. Make sure the projection surface and interactive module are not in direct sunlight or other sources of bright lighting.
  • Make sure the receiver window on the interactive module is clean and free from dust.
  • Make sure there is no interference from infrared devices such as infrared remote controls, infrared microphones, and infrared mice.
  • Make sure the location is free from electromagnetic interference from nearby equipment (such as electric motors or transformers).
  • Make sure you have calibrated the system. Try recalibrating.
Related tasks
Connecting to a Computer for VGA Video
Connecting to a Computer for HDMI Video and Audio
Calibrating the Projector