User's Guide
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Problem Solver / Scanning Problems
ADF Scanning Problems (Fax Model only)
A blank copy is output even though an original is set on the Auto Document Feeder during scanning.
You cannot scan using the Auto Document Feeder.
Paper jams in the Auto Document Feeder.
You cannot scan multiple documents.
A blank copy is output even though an original is set on the Auto Document Feeder during scanning.
Check if the ADF unit or ADF cover is closed firmly.
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You cannot scan using the Auto Document Feeder.
Try one or more of the following solutions:
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Make sure either the Office Mode or the Professional Mode is selected in EPSON Scan.
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Make sure ADF-Single-sided or ADF-Double-sided is selected as the document source in EPSON Scan.
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If the Auto Document Feeder is open, close it and then try again. If the Auto Document Feeder is already open while you are scanning, remove any jammed paper; reload any document not yet scanned and then restart EPSON Scan.
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Remove any jammed paper, and then reload the document and restart EPSON Scan.
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Check if the ADF pickup roller is dirty. If the pickup roller is not clean, wipe it with a wet, well-wrung cloth. For details, see Cleaning the ADF pickup roller.
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Paper jams in the Auto Document Feeder.
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Open the Auto Document Feeder's cover.
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Gently pull out any sheets of paper with both hands. Be careful not to tear the jammed paper. If you cannot pull out the jammed paper, proceed to the next step.
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Gently pull out any sheets of paper by rolling the knob as illustrated below.
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Close the Auto Document Feeder's cover and turn the product on.
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You cannot scan multiple documents.
Make sure your application can scan multiple images.
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Version 1.00E, Copyright © 2003, SEIKO EPSON CORPORATION |