Replacing an Ink Cartridge

You'll also see a message on your screen when you print telling you which cartridge is low or empty. (You cannot print when a cartridge is empty.)

When a cartridge is more than six months old, you may need to replace it if printouts don't look their best. If the quality doesn't improve after cleaning and aligning the print head, you can replace the cartridge even if the red  ink light is off.

Checking the Ink Supply

To check your ink supply, do the following:

Purchasing Ink Cartridges

Use these Epson ink cartridges within six months of installing them and before the expiration date on the package. 

Part number

We recommend that you use genuine Epson cartridges. The use of other products may affect your print quality and could result in printer damage. See for more cartridge information. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. The printer ships with full cartridges and part of the ink from the first cartridges is used for priming the printer.

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit (U.S. sales only). In Canada, please call 800-463-7766 for reseller referral.

Ink Cartridge Precautions

Keep ink cartridges out of the reach of children.

Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

Do not put your hand inside the Epson Stylus CX all-in-one or touch any cartridges during printing.

Install a new ink cartridge immediately after removing an empty one. Leaving cartridges uninstalled can dehydrate the print head and may prevent the Epson Stylus CX from printing.

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the Epson Stylus CX. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.

Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start replacing a cartridge, you must complete all the steps in one session.

Leave the empty cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. To ensure good results, use genuine Epson ink cartridges and do not refill them. Other products may cause damage to your Epson Stylus CX not covered by Epson's warranty.

  1. Make sure the Epson Stylus CX is on.
  2. Make sure that the document cover is closed, then open the scanner.

  3. Caution:
    Do not open the scanner when the document cover is open.

  4. Press and release the  ink button. The  On and  ink lights flash.
  5. Note:
    Do not hold down the  ink button for more than 3 seconds or the printer will start to clean the print head.

    If one of the cartridges is low or empty, the Epson Stylus CX moves that cartridge to the  ink out mark. Go to step 4..

    If no cartridges are low or empty, the ink cartridge holder moves to the ink replacement position. Go to step 5..

    Do not move the print head by hand; this may damage the Epson Stylus CX. Always press the  ink button to move it.

  6. Press the  ink button again.
    • If more than one cartridge is empty or low, the next cartridge moves to the  ink out mark.
    • Once the Epson Stylus CX has identified all of the empty or low ink cartridges, the print head moves to the ink cartridge replacement position.

  7. Open the cartridge cover.

  8. Squeeze the tab at the back of the cartridge and lift it straight out. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.

  9. Warning:
    If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

  10. Before you open the new ink cartridge package, shake it four or five times. Then remove it from the package.

  11. Caution:
    Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge.

  12. Place the new ink cartridge into the cartridge holder and push it down until it clicks into place.

  13. Replace any other cartridges that need to be replaced.
  14. Close the ink cartridge cover and press it until it clicks into place.

  15. Close the scanner.

  16. Press the  ink button. The Epson Stylus CX begins charging ink and the  On light starts flashing. This takes about one minute. When it's finished, the  On light stops flashing and remains on, and the  ink light goes out.

  17. Caution:
    Never turn off the Epson Stylus CX while the  On light is flashing or you'll waste ink.

    If the  ink light stays on (not flashing), the ink cartridge may not be installed correctly. Press the  ink button again and reinstall the ink cartridge until it clicks into place.