Where To Get Help
EPSON
If you need help with the EPSON Stylus CX5400 or EPSON Scan, see the contact information below. See Other Software Technical Support if you need help with other software that came on your EPSON Stylus CX5400 CD-ROM.
EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:
Service
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Access
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World Wide Web
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From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
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Automated Telephone Services
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A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdviceSM Express Code is 70465. Use this code to quickly select the EPSON Stylus CX5400 in SoundAdvice.
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To speak to a technical support representative, dial:
- U.S.: (562) 276-4382, 6 am to 6 pm, Pacific Time, Monday through Friday
- Canada: (905) 709-3839, 6 am to 6 pm, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
- Product name (EPSON Stylus CX5400)
- Product serial number (located on the back)
- Proof of purchase (such as a store receipt) and date of purchase
- Computer configuration
- Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.
Other Software Technical Support
Software
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Telephone
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Fax
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Online and E-mail
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EPSON Smart Panel
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(510) 445-8616
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(510) 445-8601
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www.newsoftinc.com
tech@newsoftinc.com
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ArcSoft PhotoImpression
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(510) 440-9901 8:30 am to 5:30 pm, Pacific Time, Monday through Friday
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(510) 440-1270
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www.arcsoft.com/ techmain
support@arcsoft.com
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ABBYY® Fine Reader® Sprint
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(510) 226-6719
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(510) 226-6069
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www.abbyyusa.com
support@abbyyusa.com
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