If the Error light on the EPSON Stylus Photo RX500 is flashing and you see an ink low or ink out message on the LCD screen and your computer monitor, you need to replace one of the cartridges.
When a cartridge is more than six months old, you may need to replace it if printouts don't look their best. If the quality doesn't improve after cleaning and aligning the print head, you can replace the cartridge.
To check your ink supply, do one of the following:
Then press the x Color button. The percentage of ink remaining in each of the six cartridges is displayed on the LCD screen.
OS 8.6 to 9.x: Choose File > Print. Click the ink icon.
OS X: Choose Applications > EPSON Printer Utility > SP RX500 Series> EPSON StatusMonitor.
You see the EPSON Status Monitor, which displays ink levels for all six cartridges:
Warning: Keep ink cartridges out of the reach of children and do not drink the ink.
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.
Caution: To avoid damaging the EPSON Stylus Photo RX500, never move the print head by hand.
You cannot print if any ink cartridge is empty. Leave the empty cartridge installed in the EPSON Stylus Photo RX500 until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out.
Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.
Caution: Never open the scanner unit while the scanner lid is open.
Never move the print head by hand; you could damage the Stylus Photo RX500.
Never attempt to open the cartridge cover while the print head is moving. Wait until the cartridges have moved to the replacement position.
Note: The illustration above shows the black cartridge being removed. Only remove the cartridge(s) you need to replace.
Caution: Don't touch the green circuit board on the back of the cartridge; you may inhibit normal operation and printing.
If you need to replace other ink cartridges, repeat steps 5 through 7 before continuing with step 8.
Caution: If you find it difficult to close the cover, make sure that all of the cartridges are firmly seated. Press down on the newly installed cartridge until you hear it click into place. Do not attempt to force the cover closed.
You see the message Charging. . . on the LCD screen, and the EPSON Stylus Photo RX500 makes noise. Charging takes about 30 seconds. When it's finished, Charging. . . disappears from the LCD screen.
Caution: Never turn off the EPSON Stylus Photo RX500 while Charging. . . appears on the LCD screen, unless the Stylus Photo RX500 hasn't moved or made noise for more than 5 minutes. This may cause incomplete charging of the ink.
Note: Ink charging uses ink, so it's best to install new ink cartridges or used cartridges with a relatively high level of ink. Used cartridges with a low level of ink may become empty immediately after being installed.