Uninstalling Your Software


You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your operating system. You don't need to uninstall PhotoImpression or your on-screen Reference Guide. Follow the instructions in these sections:

Windows

  1. Make sure your Stylus Photo RX500 is plugged in and connected to your computer.
  2. Windows XP: Click Start > Control Panel.
  3. Other Windows systems: Click Start > Settings > Control Panel.

  4. Click Add or Remove Programs (Windows XP) or double-click Add/Remove Programs.
  5. Select EPSON Printer Software and click Change/Remove (or Add/Remove).
  6. Make sure the icon for the Stylus Photo RX500 is selected, then click OK. Follow the on-screen instructions to uninstall the driver.
  7. Select EPSON Scan and click Change/Remove (or Add/Remove). Follow the on-screen instructions to uninstall the software.
  8. Repeat this step to uninstall the following software:
    • EPSON Smart Panel
    • EPSON Copy Utility
    • EPSON PhotoStarter
    • EPSON CardMonitor
    • EPSON Photo Print
    • ScantToWeb
    • EPSON USB Printer Device (Windows 98 and Me only)
    • Note: EPSON PhotoStarter must be uninstalled before you can uninstall EPSON CardMonitor.

  9. Follow the installation steps on the Start Here sheet to reinstall your software.

Macintosh OS X

  1. Insert the Stylus Photo RX500 CD-ROM in your CD-ROM or DVD drive. Then double-click the EPSON CD-ROM icon.
  2. Scroll until you see the EPSON OS X folder. Double-click the folder to open it.
  3. Double-click the Drivers folder. (You may have to scroll to see this folder.)
  4. Double-click the EPSON Photo Starter folder, and then double-click the installer icon. If prompted, enter your administrator password.
  5. When you see the license agreement, click Accept to continue.
  6. Select Uninstall from the Easy Install pull-down menu. Then click the Uninstall button.
  7. Follow the on-screen instructions to uninstall PhotoStarter. When you're finished, click Quit to exit the installer. Then click Back to return to the Drivers folder.
  8. Repeat steps 4 through 7 to uninstall the following:
    • EPSON CardMonitor
    • EPSON Scan
    • SPRX500 Series printer driver (double-click the Printer folder to see this installer)
    • Note: EPSON PhotoStarter must be uninstalled before you can uninstall EPSON CardMonitor.

  9. When you're finished, follow the instructions on the Start Here sheet to reinstall your software.

Macintosh OS 8.6 to 9.x

  1. Insert the Stylus Photo RX500 CD-ROM in your CD-ROM or DVD drive.
  2. Double-click the Drivers folder in the EPSON window that opens. (You may have to scroll down to see it.)
  3. Double-click the PhotoStarter folder, then double-click the installer icon.
  4. When you see the license agreement, click Accept to continue.
  5. Select Uninstall from the Easy Install pull-down menu. Then click the Uninstall button.
  6. Follow the on-screen instructions to uninstall PhotoStarter. When you're done, click Quit to exit the installer, then close the PhotoStarter folder.
  7. Note: EPSON PhotoStarter must be uninstalled before you can uninstall EPSON CardMonitor.

  8. Double-click the Storage folder, then double-click the installer icon.
  9. Select Uninstall from the Easy Install drop-down list, then click the Uninstall button.
  10. Follow the on-screen instructions to uninstall the software. Click Quit when you're done and close the Storage folder.
  11. Repeat steps 7 through 9 for the following folders:
    • Card Monitor
    • Epson Scan
    • Printer (for Mac OS 8.6, this is the OS 8.6 folder)
  12. When you're finished, follow the instructions on the Start Here sheet to reinstall your software.