Replacing an Ink Cartridge

When you print, you'll also see a message on your screen telling you which cartridge is low or empty.

When a cartridge is more than six months old, you may need to replace it if printouts don't look their best. If the quality doesn't improve after cleaning and aligning the print head, you can replace the cartridge even if the red ink light is off.

Checking the Ink Supply

To check your ink supply, do the following:

Purchasing Ink Cartridges

Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package:

Ink cartridge
Part number
Color multipack (cyan, magenta, and yellow)

Caution: To ensure good results, use genuine EPSON ink cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON's warranty.

When you need new ink cartridges, contact your dealer, or call the EPSON Store at (800) 873-7766 or visit (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Ink Cartridge Precautions

Warning: Keep ink cartridges out of the reach of children.

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.

Caution: To avoid damaging the printer, never move the print head by hand.

You cannot print if an ink cartridge is empty. Leave the empty cartridge installed in the printer until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out.

Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start replacing a cartridge, you must complete all the steps in one session.

  1. Make sure the printer is turned on (the green power light should be on, but not flashing). Then open the printer cover.
  2. Press and release the ink button. The print head moves to the left, and the cartridge that need to be replaced stops under the ink out mark. The power light begins to flash.

  3. Press the ink button again.
    • If more than one cartridge is empty, the next cartridge moves under the ink out mark.
    • If all the empty cartridges have been identified, the print head moves to the ink cartridge replacement position.
    • Note: You can also use the Status Monitor to find out which cartridge is out of ink. See Checking the Ink Supply for more information.

  4. Open the cartridge cover.

  5. Pinch the back tab of the empty cartridge as you lift it out of the printer.

  6. Before you remove the new cartridge from its package, shake it four or five times.

  7. Unwrap the new ink cartridge and lower it into the holder. Push down gently until the cartridge is firmly seated.

  8. Caution: Don't touch the green circuit board on the front of the cartridge; you may inhibit normal operation and printing.

  9. If you need to replace other ink cartridges, repeat steps 5 through 7 before continuing with step 9.
  10. Close the cartridge cover.

  11. Close the printer cover and press the ink button. The printer begins charging the ink delivery system.

  12. The green  power light flashes and the printer makes noise. Charging takes about half a minute. When it's finished, the green  power light stops flashing and stays on, and the red light goes out.

    Caution: Never turn off the printer while the green  power light is flashing, unless the printer hasn't moved or made noise for more than 5 minutes.