If your printouts are unexpectedly light, or dots or lines are missing, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Print head cleaning uses ink, so clean it only if quality declines.
This section explains how to clean the print head using the Head Cleaning utility.
You can also clean the print head by holding down the ink button on the printer for three seconds. (This only works when the red ink light is off.)
Caution: When you don't turn on your printer for a long time, print quality can decline, so turn it on and print a few pages at least once a month to maintain good print quality.
Note: If you don't see the printer icon, see display the printer icon for instructions on making it appear.
You see a screen like the following:
Cleaning takes about 40 seconds. The printer makes noise and the green power light flashes.
Caution: Never turn off the printer while the green power light is flashing, unless the printer hasn't moved or made noise for more than 5 minutes.
The nozzle check pattern prints (see Examining the Nozzle Check Pattern for details).
If the pattern has gaps, click Clean to clean the print head again.
If you don't see any improvement after cleaning three or four times, refer to Problems and Solutions.
You can also turn the printer off and wait overnight-this allows any dried ink to soften-and then try cleaning the print head again.
Examine the nozzle check pattern you printed. Each staggered line should be solid, with no gaps, as shown.