Transporting the Printer

If you need to ship your printer, you must prepare it for transportation by packing the printer in its original box or one of a similar size.

When storing or transporting the printer, do not tilt it, stand it up vertically, or turn it upside down. Otherwise, ink may leak from the cartridges.

Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the printer from printing.

  1. Turn on the printer. Wait until the print head returns to the home position, then close the printer cover.
  2. Turn off the printer and unplug its power cord.
  3. Disconnect the USB cable.
  4. Remove any paper from the printer, then remove the paper support.
  5. Lower the output tray, and then open the printer cover. Secure the ink cartridge holder with tape, as shown below, then close the printer cover.

  6. Close the output tray.
  7. Repack the printer and its attachments in the original box using the protective materials that came with them.

Keep the printer level as you transport it.

After transporting the printer, remove the tape securing the print head, then plug in your printer and turn it on. Install the ink cartridges and test the printer. If you notice a decline in print quality, clean the print head; if output is misaligned, align the print head.