Paper Problems When Printing

Paper Does Not Feed Correctly

Paper Jams

Paper Does Not Eject or Ejects Wrinkled

Paper Does Not Feed Correctly

•	If paper doesn’t feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.

•	If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

•	Load only up to the recommended number of sheets. If you’re printing on both sides of the paper, try loading fewer sheets.

•	Use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.

•	Do not load paper with holes punched in it for insertion in a binder.

Paper Jams

If paper jams, follow these steps:

1.	Gently pull any jammed paper out from the output tray or sheet feeder.

2.	If paper is stuck inside, turn off the WorkForce 600 Series.

3.	Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the WorkForce 600 Series back on.

Paper Does Not Eject or Ejects Wrinkled

•	If the paper doesn’t eject fully, you may have set the wrong paper size. Press the Stop/Clear Settings button, then open the scanner and remove the paper. Select the correct paper size when you reprint.

•	If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new paper.