Solve Problems : Problems and Solutions

Paper Problems When Printing
Paper Does Not Feed Correctly
Paper Jams
Paper Does Not Eject or Ejects Wrinkled
Paper Does Not Feed Correctly
If paper doesn’t feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.
Load only up to the recommended number of sheets. If you’re printing on both sides of the paper, try loading fewer sheets.
Paper Jams
If paper jams, follow these steps:
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Paper Does Not Eject or Ejects Wrinkled
If the paper doesn’t eject fully, you may have set the wrong paper size. Press the Stop/Clear Settings button, then open the scanner and remove the paper. Select the correct paper size when you reprint.