If paper has jammed in a paper cassette, follow the steps here to clear the jam.
- Cancel the print job, if necessary.
- Pull out the paper cassette, remove the paper cassette cover, then carefully remove any jammed paper.
- Carefully remove any paper jammed inside the product.
- Gently insert the paper cassette.
- Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
