If paper has jammed in the duplexer, follow the steps
here to clear the jam.
- Cancel the
print job from your computer, if necessary.
- Press the
buttons on the sides of the rear cover and remove it.
- Carefully
remove any jammed paper.
- Remove any
jammed paper from the duplexer.
- Press the
buttons on the rear cover as you reattach it.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.