If paper has jammed inside the product, follow the
steps here to clear the jam.
- Cancel the
print job from your computer, if necessary.
- Open the
- Remove any
paper inside, including torn pieces.
- Close the
- If any
jammed paper remains near the output tray, carefully remove
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.