Paper Jam Problems in the Front Paper Feed Slot (B2)

If paper has jammed in the front paper feed slot, follow the steps here to clear the jam.

  1. Cancel the print job, if necessary.
  2. Close the output tray.
  3. Remove the output tray and pull out the paper cassette.

  4. Pull the lever to lower the cover.

  5. Carefully remove any paper jammed inside the product.

  6. Raise the cover.

  7. Reattach the output tray and insert the paper cassette.
  8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
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