Paper Jam Problems in the Front Cover (A)

If paper has jammed in the front cover, follow the steps here to clear the jam.

  1. Cancel the print job, if necessary.
  2. Open the front cover.


  3. Remove any paper inside, including torn pieces.


    Caution:
    Be careful to not touch any parts inside the product to prevent damage to it.
  4. Close the front cover.
  5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
    Note: If any torn pieces of paper remain in the product, select Menu > Maintenance > Remove Paper after clearing the paper jam error.
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